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Total Aire Care Inc.
5.0
Based on 182 reviews
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Joel Walters
Joel Walters
12:46 10 Oct 21
Total aire care deserves way more then 5 stars! We had Austin & Randy install a new furnace for us last week. They were... both polite and professional through the whole experience. Everything was explained to me through out the process as well as at the end. They left their work space, and my house spotless. Our ac was leaking, and although they were here for our furnace they fixed the leak, and prevented it from happening again at no extra charge! We are so impressed by the service! When our a/c goes we will definitely be calling Total! Thanks James, Austin, and Randy for the amazing service!read more
Daniel Fischlin
Daniel Fischlin
19:07 27 Sep 21
Keatley and Randy did a brilliant job installing a new furnace. Old school attention to detail, great communication,... on-time service, and super friendly and professional. A couple of mods to the system were made that I wasn't aware could be made: thanks to both for asking and for taking the initiative to make these happen. Super happy with the result, quality of the service, and even the pricing (extremely fair). Great local business and I will be back.read more
Adam Szymura
Adam Szymura
20:25 24 Sep 21
We were referred to Total Aire Care through our real estate agent. They were very easy to communicate with, and very... prompt in their replies via Facebook. James was excellent to deal with. Total Aire Care was flexible with re-scheduling, after we were unable to make originally agreed upon dates work. The duct cleaning itself was painless, efficient, and well worth it. We will be calling Total Aire Care for our future duct cleaning, and will be recommending them to our friends. Thanks again to James and the team at Total Aire Care!read more
E Ijasan
E Ijasan
16:29 08 Sep 21
We just had Total Aire Care Inc. come check our furnace. It was an excellent customer experience. James was very... thorough, professional, honest and very considerate. This is not your typical company that is always in a hurry to sell you any product. I would definitely recommend.read more
Lauren Michaud
Lauren Michaud
15:55 06 Sep 21
We were having issues with our AC unit, and Total Aire came highly recommended from several people in the... neighbourhood. James was so fast to make it out to us, he was honest and thorough and explained everything to us. Everything happened really quickly, and we’re so happy with the installation and the final result. We would highly recommend!read more
Joshua Hagen
Joshua Hagen
20:04 10 Aug 21
Great customer service and responsiveness. Came right out when our AC was broken. We ended up purchasing a new York AC... and furnace and it was installed in a timely manner. You could tell the employees took pride in their work and ensured it was done correctly. Would recommend.read more
Erin Doyle (Miss Doyle)
Erin Doyle (Miss Doyle)
23:25 29 Jul 21
James and his team had to repair our very old furnace and recommended us replace it very soon. He was not wrong. We... were told this before as well so it wasn't just James that recommended the switch. We purchased a furnace and air conditioner and are very happy with how quick the installation was and how polite Randy and Austin were during the process. James and Gurveer give great advise, are very professional, and are super friendly. Thank you for all your hard work!read more
Erin
Erin
13:17 26 Jul 21
I couldn’t be happier with the service I received. The owners were so friendly, informative, and really went above and... beyond. The two gentleman that came for the install were amazing as well. Very polite and respectful during the process, and great with dogs! I’ll definitely be using them moving forward and recommending to my friends and family.read more
Miss Gixxer
Miss Gixxer
00:23 21 Jul 21
I highly recommend Total Aire Care Inc.  I had my furnace replaced and added central air conditioning to my older home.... (With 10 year warranty!) I had a great installation team of Randy and Austin.  They did a wonderful job and  were very kind and helpful too. Both of them as well as James all went above and beyond for an excellent experience. Thank you guys so much for all you did for me! Before and after photos...read more
Deb Hergott
Deb Hergott
21:25 12 Jul 21
From our initial consultation to our installation, the team at Total Aire Care were exceptional.Thanks to Gurveer,... Randy and Austin for a job well done. Their knowledge of their products was second to none and their customer service was outstanding!!We will happily recommend them to our family and friends.Thanks again!read more
Laura Muller
Laura Muller
15:16 19 Jun 21
Completely thrilled with the level of customer service, professionalism and knowledge that Total Aire Care provided us.... We had a brand new air conditioner installed by them and couldn't be happier with the results. The team took the time to patiently go over everything with us and answered any questions that we had. If you need a new A/C or any HVAC maintenance, make Total Aire Care your first and only call!read more
Natalie Volpe
Natalie Volpe
16:47 08 Jun 21
Austin and Randy were very knowledgeable and helpful throughout the entire process. They answered any questions we had,... and made sure that we understood all the information they were providing. I would definitely call them with any questions or concerns in the future!read more
Sheri McGregor
Sheri McGregor
13:43 08 Jun 21
Had my first experience with Total Aire Care Inc and could not be happier! I received a call when they were on route as... scheduled . The two young men were professional, polite , knowledgeable, friendly and even took time to explain to me what they were doing. I even saw some photos of the vents before and after! I would highly recommend Total Aire Care Inc. for your duct and vent cleaning needs . Thank you !!!read more
Jody Michalofsky
Jody Michalofsky
16:22 06 Jun 21
We were very impressed with the service we received with Total Aire Care. The guys were all professional and cheerful,... even while working in the rain. They did a great job, left the house neat and tidy and the price was good too. Would recommend this company to others.read more
Kevin Riley
Kevin Riley
17:39 27 May 21
Highly Recommend.James from Total Air Care came out and diagnosed our problem with our central air. James was... professional and easy to talk to. The workmanship was professional and reasonable. I was so happy with the service, that I am having Total Air Care come back to clean our ducts.Kevin Rileyread more
Kristina A
Kristina A
16:29 27 May 21
Professional, honest and competitive rates. The men installing the units were super friendly, respectful and took the... time to go over all the details with us when the job was completed. Highly recommend using this companyread more
Leeanne Simpson
Leeanne Simpson
15:44 21 May 21
I can not thank James enough for the amazing service and honesty. He fixed the issue right away and was completely... transparent and honest. I will definitely be using Total Sure Care again!read more
Bretton Capindale
Bretton Capindale
15:30 20 May 21
Great Service & Prices. Very Friendly! They replaced our furnace and installed an AC for us. James outlined all our... options and recommended the best units to suit our house and needs. Installation went quickly and he walked us through all the features and recommended maintenance afterwards. Also, they were great with Dogs!!!read more
Mike Black
Mike Black
23:22 19 Mar 21
Just had a new furnace and AC installed today. Fantastic work by Austin and Randy, they were right on time for the... install. The work area was cleaned up after they were done and the install was done 10x better then the original furnace .They were very easy to talk with and very knowledgeable. James was fantastic when he came to our house to quote a new AC unit. He went over all our options and suggested we replace our furnace as well. We knew we would eventually have to replace it anyways. We never once felt any pressure to purchase anything. Very happy with everyone at Total Aire Care and will recommend them to everyoneread more
Shelley Schenk
Shelley Schenk
22:56 18 Mar 21
New furnace & AC installed today. From our first contact with James to the install team of Randy & Austin we have been... very pleased. Randy & Austin were professional and respectful of us and our home. They were very knowledgeable and took the time to answer all of our questions. Left a clean workspace too. Well done Total Aire!read more
Renee T
Renee T
22:30 16 Feb 21
The crew at Total Aire Care were absolutely wonderful. They delivered prompt, professional service at a fair price.... They were quick, thorough, and incredibly friendly. This was my first time using them, but I'll definitely use them again in the future and would highly recommend them.read more
Corinne Jepsen
Corinne Jepsen
17:08 14 Feb 21
We had Total Air Care in to do do a once over of our "vintage" furnace. Due to it's age and some issues that needed... repair he recommended a new heating and cooling system. They had the new units installed within a few days and took the time to listen to our concerns on hot and cold areas of the house. James recommended a certain thermostat to help with this. He patiently explained how it worked and told us to call if we had any follow up questions.I would recommend Total Air Care to anyone needing HVAC services. They are friendly courteous and all around just nice guys! It is so nice to deal with a company that cares about their clients.read more
Nat G
Nat G
20:08 05 Jan 21
This is by far the best company we have dealt with. Externally professional and respectful. I will always contact... them for anything we need in regards to heating and air conditioning. If you need anything James and his team are there and respond very fast. There isn’t enough positive I can say to how amazing they are. I would recommend over and over again without a second thought.read more
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What to expect from our technicians when they come for service:

ARRIVE IN TIMELY MANNER | DIAGNOSE THE PROBLEM WITH YOUR COOLING SYSTEM | HELP YOU UNDERSTAND AND EXPLAIN YOUR AC REPAIR OPTIONS | PROVIDE UPFRONT PRICING WITH NO HIDDEN FEES FOR YOUR REPAIR | GET RIGHT TO WORK ON YOUR REPAIR Serving clients across Kitchener, Cambridge, Waterloo, Guelph, Stratford and the surrounding areas. Give us a call today to schedule an appointment for your home or business.

What to expect from our technicians when they come for service:

ARRIVE IN TIMELY MANNER | DIAGNOSE THE PROBLEM WITH YOUR COOLING SYSTEM | HELP YOU UNDERSTAND AND EXPLAIN YOUR AC REPAIR OPTIONS | PROVIDE UPFRONT PRICING WITH NO HIDDEN FEES FOR YOUR REPAIR | GET RIGHT TO WORK ON YOUR REPAIR Serving clients across Kitchener, Cambridge, Waterloo, Guelph, Stratford and the surrounding areas. Give us a call today to schedule an appointment for your home or business.

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